FAQ

1. How do I get the points?

2. Please note that if you play only with bonus funds, Green Points do not get credited to your account.

3. Where can I check my Redeemable comp points?

4. How do I order an item?

5. What is my confidential information for?

6. When will I receive my order?

7. We reserve the right, at our sole discretion, to decline any order without giving a reason. In such case, your Redeemable comp points will not be deducted, and you will be notified by email accordingly.

8. We reserve the right, at our sole discretion, to additionally accrue GPs to players for achieving a certain status (Sportsman/ Marathoner/Winner/Champion) under the loyalty program.

9. Maxwin and wager for free spins, no deposit bonus and deposit bonus are regulated by the Bonus Terms. The amount of winnings exceeding the specified maximum amount will be debited by the Casino administration.

10. The GreenShop assortment can be changed, and new items can be added. Stay tuned to learn about all changes.

GreenSpin Shop Policy

General Philosophy – the GS Shop provides users the following information to help them understand more about the information the GS Shop collects on this site and how that information is used. These policies and practices are subject to change at the GS Shop discretion. Generally, changes to these policies and practices will be indicated on the bottom of the home page on this site. Please reread the GS Shop’s policy if such a notice is posted. Users continued use of the website following any changes made to this Privacy Policy will mean that they accept the revised Privacy Policy. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

When will the free spins / bonus I have bought be credited to my account? Kindly note that it takes 24 hours to process your order. Orders are processed within 5 working days (Monday to Friday).

Use of Email – GS Shop routinely uses email to conduct business. Users’ communication with the GS Shop by email is their acknowledgment that they agree to conduct business using email, however, the GS Shop reserves the right to use the method of communication it deems best in interacting with users. Users’ email addresses may be retained for further communication with them and for GS Shop marketing purposes (promotional information, surveys, jackpot alerts and other internal uses).

Information Collected Automatically – Generally, the GS Shop’s Internet Service Provider (ISP) captures the following information during each visit to this website: user’s domain name (i.e. aol.com), the date and time of user’s access, the pages of the GS Shop website that users visit, the internet address and name of the page that referred the user to our site, user’s current network internet address (IP address), brand of browser and version used to access the GS Shop website, and the operating system the user is using. The information gathered is used to assist the GS Shop in determining how to make the website more useful and accessible to visitors. The information is given to the GS Shop in an aggregate form such that no single user is identified.

Information Voluntarily Submitted by Users – The GS Shop may also retain any information that user voluntarily provides (i.e. user name, address, etc.). When the user conveys this information to the GS Shop, the user is authorizing the GS Shop (and all third parties authorized by the GS Shop) to use, transmit, disclose and store such information for all purposes necessary to consummate the transaction the user has requested. The GS Shop collects various information on individuals who communicate with the GS Shop via email or who voluntarily submit forms on the GS Shop’s website. The consummation of transactions that users request regularly requires the GS Shop to use the Internet and email to transmit the information users provide.

How the information is used – Typically, the information automatically collected and voluntarily submitted is used to provide a more personal experience. The GS Shop strives to present users with the information, which is most pertinent to their specific needs. The GS Shop also uses the information to operate and improve the website, to gather information about GS Shop products and services, to gather aggregate user and customer information, and to provide information about GS Shop products and services. As an example, the GS Shop may send the user an email that describes a product or service that the GS Shop is offering.

Sharing and Disclosure of Information – Except to process information the user has requested, and except as required by law or to protect the rights of the GS Shop, personal information submitted by the user is not shared, disclosed, or sold. Information that is collected and maintained will be kept and disclosed in accordance with applicable laws and GS Shop policies. The GS Shop requires that third parties that are authorized to use the data provided to them meet and maintain the same privacy requirements of this site. The GS Shop is not responsible for the conduct of third parties. The GS Shop may also provide the information collected about the user if, in cases of fraud or other criminal activities, the GS Shop is subpoenaed to do so by competent legal authorizes.

Storage of Information – Reasonable care will be utilized to ensure that the file(s) that may personally identify users are kept in a secured location. The files and the data contained in these files are the sole property of the GS Shop. The GS Shop has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of the GS Shop website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. Information contained in these files may be routinely purged at the discretion of the GS Shop.

Website for Adult Use Only (Age 18 or Older) - This website will not knowingly collect personal information from children. All registrants must be 18 years of age to participate in any and all GS Shop transactions. All information provided will be treated as though it was submitted by an adult.

Linked Sites – This site may contain links to other sites. The GS Shop does not control the authenticity, accuracy, relevance, timeliness, or completeness of outside information on any links. A link does not constitute an endorsement of the content, viewpoint, policies, products, services, or accessibility of that website. The GS Shop is not responsible for the privacy policies, or lack thereof, of these sites.

Other Information – Cookies are simple text files stored on the user’s web browser to provide a means of distinguishing among users of the GS Shop website. The use of cookies is a standard practice among internet websites. The GS Shop may use “cookies”, both persistent and non-persistent, to store information. The cookies will not contain personally identifiable information and do not compromise the user’s privacy or security.

The software and hardware used to access the GS Shop website allows the user to refuse new cookies or delete existing cookies. Refusing or deleting cookies may limit the user’s ability to take advantage of some features of the GS Shop website.

Banner Ads will be used to advertise GS Shop products. The GS Shop website will track the number of clicks on such ads for analytical and marketing purposes.

Contacting the GS Shop – If users have questions about these privacy statements, the practices of this site, or users interactions with the website, please contact GreenSpin.bet or your personal manager.